Job Description

POSITION SUMMARY

Key Medical Care, A SilverStone Health Company, is seeking a Geriatric Nurse Navigator , with an active LVN license. The Geriatric Nurse Navigator will be part of a new program with the goal to support elderly patients and their families as they navigate the complexities of healthcare post-discharge from the hospital. This role involves communicating with patients, coordinating care, facilitating communication among healthcare providers, and ensuring that geriatric patients receive personalized, compassionate support throughout their healthcare journey. The navigator will play a critical role in enhancing the quality of care, improving patient outcomes, and fostering a positive patient experience. This particular role will be primarily located at Carrollton Regional Medical Center, 75010. Ability to work 10 hour swing shifts and rotating weekends in desired.

At SilverStone Health we are reimagining the at-home continuum of care. We guide, empower, treat, and support patients and families facing chronic or life-limiting illnesses, with a focus on managing these conditions to enhance health outcomes and quality of life.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Patient Assessment: Ability to understand geriatric patients’ health assessments, assist in their comprehension of their health needs, and inquire about their preferences and social circumstances to assist in the coordination of their personalized care plans.
• Education and Advocacy: Educate patients and families about available healthcare services, treatment options, and resources. Advocate for patients’ needs and preferences within the healthcare system.
• Care Coordination: Assist with follow up care by collaborating with interdisciplinary teams, including physicians, nurses, social workers, and therapists, to coordinate care across multiple settings and specialties.
• Appointment Management: Assist patients in scheduling appointments, coordinating transportation, and managing follow-up care to ensure timely access to services.
• Documentation: Maintain accurate and confidential records of patient interactions, care plans, and referrals in compliance with organizational policies and regulations.
• Quality Improvement: Participate in quality improvement initiatives and data collection efforts aimed at enhancing care delivery for geriatric patients.
• Health Promotion: Promote preventive care and healthy aging by providing information about wellness programs, screenings, and community resources.

QUALIFICATIONS

Knowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Current licensure as a licensed vocational nurse (LVN)
• Previous experience in geriatric care, case management, or patient navigation is highly desirable.
• Strong understanding of the unique healthcare needs of elderly patients and knowledge of relevant community resources.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work collaboratively in a team-oriented environment while also being self-directed.
• Proficiency in electronic health record systems and healthcare technology.

Education / Experience: Include minimum education, technical training, and/or experience preferred to perform the job.

Required:

• Active LVN license in good standing
• Valid Texas Driver’s license
• Must have reliable transportation

Preferred:

• 2+ years experience with clinical, case management, or related duties
• Bilingual (Spanish, Vietnamese, Chinese, and/or Arabic with English)

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, stoop, kneel, and use hands and fingers to operate a computer and telephone keyboard reach.
• Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
• Light to moderate lifting 20-25 pounds
• Fine hand manipulation (keyboarding)
• Ability to uphold the stress of assisting patients of diverse backgrounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate
• Work is normally performed in a hospital environment
• Key Medical is a smoke free workplace in compliance with federal guidelines.
• Position will need to adhere to any immunization, vaccination, or other requirements in place at our client sites in accordance with their policies and procedures.

EXPECTED PAY:

• 28 - 30 USD per hour

EXPECTED HOURS:

• 4, 10-hour shifts + Rotating Weekends
• Hours will likely be 12pm-10pm

TRAVEL:

• Primary worksite at Carrollton Regional Medical Center - 4343 N Josey Ln, Carrollton, TX 75010
• Occasional travel to Silverstone Health Office in downtown Dallas - 4100 Harry Hines Blvd Suite #375, Dallas, TX 75219

SilverStone Health is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.

At SilverStone Health, culture isn't just a component – it is the very fabric that binds us together, fueling innovation, fostering collaboration, and driving success. It's the essence of who we are and the cornerstone of our shared journey towards excellence .

The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.

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