Job Description

Job Description

Location: Sioux Falls, SD
Shift: Days, Rotating Saturdays
Job Schedule: Full-Time
Company: First PREMIER Bank

Positions available at Main Bank, 69th and Minnesota, Kiwanis & Sycamore.

About the Role
Manages a cash drawer and balances it daily according to teller performance standards. Keeps accurate record of money and negotiable instruments involved in customer transactions. Provides PREMIER customer service while handling customer transactions and questions.

Shift
Shifts throughout the week will be a variation of the following shifts equaling to 40 hours a week.

• Monday - Friday 7:15AM-4:45PM, 8:30AM-5:45PM, 9AM-5:45PM
• Saturday 8:45AM-12:15PM

Comprehensive Training
Training schedule may vary from opening shifts to closing shifts to encompass all responsibilities within Retail Teller Services that will be covered during the training phase. Upon completion of the training phase, you will have been provided the tools to succeed and be on your way to building your career with First PREMIER Bank.

• Week One: Classroom Training & HR sessions which will include First PREMIER Bank history, regulatory excellence, products, and services.
• Weeks Two and Three: Side-by-side with an experienced teller for hands on training.

Job Duties and Responsibilities

• Provides PREMIER customer service by greeting all customers promptly, processing transactions accurately and efficiently, maintaining confidentiality, and understanding the features and benefits of First PREMIER Bank’s products and services.
• Processes customer transactions including deposits, withdrawals, cashing of checks, redemption of savings bonds, acceptance of payments (loans, credit card, credit lines, etc.), issuance of Cashier’s Checks and Gift Cards.
• Assists customers with problems, questions, check re-orders, and maintenance by looking up account information, completing service events, and scanning customer’s identification.
• Manages assigned cash drawer(s) by clipping and strapping currency, buying and selling currency, balancing daily, and researching and resolving cash unit differences; being sure to follow all cash handling procedures.
• Performs the branch opening and closing duties independently.
• Maintains operational standards by staying up to date on all policies, procedures, and compliance topics.
• Provide weekly coverage as scheduled once school commitments are set and taken into consideration for scheduling purposes.
• Assist with daily and monthly reports such as Teller Difference, Mail/Instrument Counts, Record Retention, etc.
• Provide daily teller line coverage as scheduled.

Skills and Qualifications

• Must have excellent interpersonal skills; being able to communicate both in person and on the phone.
• Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
• Cash handling, customer service and/or banking experience preferred.
• Basic computer skills and proficiency of the English language.
• Ability to concentrate and work independently. Capacity to learn, adapt to change, and become proficient quickly.
• Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold the PREMIER Way.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

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