Job Description

The Role

Pilot is hiring a Senior Product Designer for our SMB Product & Design teams. 

Pilot’s SMB Product & Design teams are focused on equipping small and medium-sized businesses with tools to gain close control and visibility into their finances. We deliver real-time insights into the health of businesses and empower business owners to make strategic and financial decisions with confidence. 

We’re looking for a collaborative designer who can successfully balance creative thinking at 35,000ft and executing at 35ft to deliver intuitive and impactful product experiences.

Key Responsibilities 

You will:

• Partner strategically with Product, Engineering, and Operations to drive product decisions and roadmap priorities
• Lead the end-to-end product design process to ensure seamless interactions at every touchpoint within your product and service areas
• Develop end-to-end user workflows, low to high-fidelity wireframes, and prototypes
• Design within an established design system and contribute to the evolution of new design standards across Pilot
• Deliver thoughtful solutions and detailed specs that are ready for implementation
• Collaborate with internal/external users to conduct interviews and gather data to inform design decisions as needed
• Mentor other designers on strategy and craft, and maintain our team's high standard of design

Our ideal candidate is a curious, highly analytical, and team oriented individual with the following qualifications and skills:

• Experience: 6+ years in Consumer Product, Enterprise, SaaS, Service Design or a relevant field with a proven track record of shipping end-to-end workflows and experiences from strategy to execution
• Product & Systems Thinking: Skilled at simplifying complex systems to achieve human-centric solutions that balance simplicity and functionality
• Design Craftsmanship: Strong attention to detail in information architecture, visual hierarchy, typography, and layout.
• Communication: Strong visual, verbal, and written communication. You actively seek and incorporate feedback from team members and stakeholders. 
• Collaboration: You thrive working with project leads and stakeholders, contributing to and aligning with broader team goals
• Business Acumen: You understand the business impact of design decisions and drive meaningful product value

We believe great designers come from a variety of backgrounds and experiences. If you’re excited about this role, we encourage you to apply! Prior experience in finance and accounting is a bonus, not a requirement.

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Why Pilot?

• We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
• The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
• Flexible vacation/time-off policy
• All federal holidays are observed
• Competitive benefits package including wellness benefits such as Modern Health, Headscape, One Medical, Aaptiv and Rightway
• Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
• 401(k) plan

The base pay range target for the role seniority described in this job description is $156,000 - $211,000 in San Francisco, CA. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information.

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