A Medical Health Insurance Plan based in Los Angeles is in the immediate need of a Medical Claims Representative. The Medical Claims Representative will be responsible for speaking with members over the phone regarding participants pensions. This is heavy phone and email communications role.
- Answer telephone calls from participants requesting information on retirement, accrued benefits, possible death benefits, withdrawal benefits and explanation of Plan rules.
- Schedule meetings and phone call follow ups between Pension Administrators and participants.
- Meet with Pension team regularly to follow up on participant communication.
- Research and draft written correspondence regarding pension benefits (e.g., Plan Value Letters, Benefit Confirmation Letters, etc.)
- Review (retirement/post-retirement/death) applications for completeness and contact participant/beneficiary if information is missing.
- Assist Pension team to coordinate with other departments as necessary.
- Coordinate with Authenticity Coordinator and Pension Manager to determine effect of adjustment of contributions on pension benefits.
- Assist reconciling reports as directed.
- Prepare documents for scanning.
- Review and reconcile 1099-R reports.
Required Skills & Experience
- Excellent written and oral communication skills
- Ability to handle multiple tasks
- Highly organized and strong attention to detail and follow up
- Analytical and reasoning skills
- Ability to work independently
Compensation:
$20/hr to $24/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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