Job Description

Lakeshore Talent is in search of an In-Home Services Records Coordinator to support medical records documentation and scheduling within an organization that we are partnered with. This role will ensure compliance, accuracy, and efficiency in managing participant records, scheduling tasks, and administrative support. The ideal candidate will have experience in medical records management, strong attention to detail, and the ability to coordinate care and documentation effectively.

Location: Salem, VA

Pay: $22-$23/hr

Contract Length: 3-5 months

Key Responsibilities

• Prepare, maintain, and update participant records for accuracy and completeness.
• Ensure timely filing and scanning of medical documents.
• Maintain active, closed, and purged records in compliance with regulations.
• Track and monitor assessment and reassessment schedules for participants.
• Compile and manage monthly census reports and compliance tracking.
• Communicate with contracted I.H.S. entities and providers to ensure timely document retrieval.
• Maintain and verify participant records across I.H.S. EMR and PACE EMR systems.
• Perform additional duties related to records management as assigned.
• Answer and manage incoming calls related to In-Home Services.
• Enter and manage participant schedules according to standard operating procedures.
• Monitor compliance checkpoints within participant services and schedules.
• Coordinate home care service orders and align them with scheduled services.
• Assist in scheduling and coordinating field staff assignments to ensure completion of necessary home care services.
• Verify shift completion and ensure proper documentation within the EMR system.
• Provide additional administrative and scheduling support as needed.

Required Qualifications

• 2+ years of experience in medical records management, preferably in long-term care or home health services.
• Strong understanding of medical records documentation requirements for compliance.
• High School Diploma or GED required.

Preferred Qualifications

• Experience working with EMR systems in a healthcare or home care setting.
• Familiarity with PACE programs or similar healthcare models.
• Strong organizational, communication, and time-management skills.
• Ability to work collaboratively with providers, caregivers, and administrative staff.

If you have a keen eye for detail, a passion for healthcare documentation, and thrive in a fast-paced environment, we encourage you to apply for the In-Home Services Records Coordinator role with Lakeshore Talent!

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