Position Purpose:
Under direct supervision, this position is responsible for a variety of tasks as it relates to loans for customers of the Bank.
Key Accountabilities, Responsibilities and Expectations:
•Provide various loan support functions. Duties may include the following: Servicing closed loans, payment processing, primary or back up to various loan maintenance, customer insurance support, vault support and system (Jack Henry Silverlake) support.
•Customer service using various methods, answering phone, emails, and letters.
•Maintain regular contact with the Loan Operations Coordinator regarding the status of various issues being encountered, guidance on Department compliance and customer service issues, as well as the status of other assigned projects.
•Assist other loan operations staff on assigned tasks as required, to alleviate backlogs and/or to meet established deadlines as it pertains to commercial, consumer, or mortgage loans.
•Provides administrative support as needed and required.
•To maintain regular contact with the Coordinator regarding the status of operational and customer service issues.
•To respond to customer (internal/external) questions in a timely, professional and efficient manner regarding all loans related issues.
•To process loan activities according to prescribed departmental procedures
•To perform accounting/reconciliation activities
•To compile monthly/quarterly/annual data for reports for Internal and External sources
•To perform file maintenance and transactions on accounts as necessary
•To interact with System's support personnel to resolve technical loan operation's questions.
•To perform duties as assigned by Department Team Lead
Requirements:Qualifications, Knowledge and Skills:
Physical Requirements:
PI96f0c45e4aa5-30492-35882919
...Are you an aspiring engineer eager to build a career in forensic consulting? A leading forensic engineering firm in Dallas, Texas, is looking for motivated individuals to join their dynamic team. This is a fantastic opportunity for those who are passionate about engineering...
...About: Labcorp is a leading provider of biometric testing services, population health and comprehensive workforce wellness strategies. These services are performed by a network of Labcorp personnel located throughout the country. Summary: Labcorp is seeking medical professionals...
...DIGITAL / RADIO SALES MARKETING CONSULTANT Sheboygans leading radio stations are looking for a driven, outgoing individual to join our winning team! If you enjoy working with others to build their business while appreciating heritage and success you may be the candidate...
Foundations Early Learning Center is seeking Lead and Assistant Teachers for our school in Simpsonville! Are you looking for an opportunity to make a positive impact in little lives? We have amazing teaching opportunities available. We can't wait to meet you! Teacher...
...communications, for publication and other organizational use Provide quality control of publications and products through editing and proofreading Provide coverage of events, including meetings and other media opportunities Provide communications support for...