Job Description

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry!

Impact Property Solutions is searching for an experienced General Manager . This position will be responsible for managing all Sales processes and working with the SVP Operations to manage branch operations. The General Manager will oversee all staff, budgets, and operations of the local business unit. The General Manager's responsibilities include formulating overall sales and delivery strategy, managing people and establishing policies. To be successful in this role, candidate must be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

General Manager Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Sales Growth within the Market
• Establish Goals and Targets for the sales team as well as programs (incentives) to provide motivation
• Customer and Account Retention
• Create revenue and expenditure budgets for sales team
• Develop different selling strategies for specific target markets
• Managing account reps to one day turn them into sales people
• Industry function participation (committees, and all association gatherings)
• Product knowledge (becoming a professional at what you do)
• Weekly meetings
• Establish and enforce guidelines for Apartment Association and event participation
• Work closely with Executive Team to keep abreast of sales team performance, market trends and competitor activity
• Develop presentation material to assist in company sales objectives
• Meeting and spending time with everyone at Management Company…top to bottom.
• Trade shows and conferences.

General Manager Supervisory responsibilities

• Supervise Sales and Warehouse operations teams
• Interviews, hires, and trains new staff.
• Oversees the daily workflow of the branch
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy

General Manager Competencies

• Demonstrated ability to communicate, present, and influence others credibly and effectively within all levels of the organization
• Proven ability to drive the sales process from plan to close • Strong business sense and industry expertise
• Operational experience or an understanding of operational and P&L management
• Excellent mentoring, coaching and people management skills
• Organizational skills and ability to prioritize job duties in a fast-paced work environment
• Sees the big picture. Understands the goals, priorities, and strategies of the job and how they relate to our customer, and can prioritize work accordingly.
• Proficient with Microsoft Office Suite or related software.

General Manager Education and Work Experience Requirements

• Branch Management Experience Required
• Inventory control experience Required
• High School Diploma or GED Equivalent; Bachelor's degree preferred
• Minimum 4 years of operations management experience required
• Flooring Industry Experience a plus
• Inventory control experience a plus
• Bilingual (English/Spanish) a plus.

Benefits

• Competitive Health Insurance Plans
• Vision and Dental Plan
• Company paid life insurance
• Generous Paid Time Off Program
• 401(K) / Roth plan with employer match
• Generous PTO plus paid Holidays

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift to 25 pounds at times.

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