Chat Support Agent (Remote) - 15 - 18/hr Job at NoGigiddy, Dallas, TX

ejA2VHpEQWJtd1ZEeUVEZWVlOFVjc3EzZmc9PQ==
  • NoGigiddy
  • Dallas, TX

Job Description

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.

At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.

Responsibilities

  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Requirements

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

Job Tags

Part time, Local area, Afternoon shift,

Similar Jobs

Just A Game Fieldhouse

Screen Printing Production Specialist Job at Just A Game Fieldhouse

 ...Justagame Impressions is looking for a full-time Screen Printer. Screen Printing is the bread and butter of our business. In operating a press you are making the product we sell! It is one of the most important jobs in our company. We are committed to quality and need... 

Gpac

HVAC Sales Professional Job at Gpac

An established Mechanical Contractor is looking for an HVAC Sales Professional. Offering excellent compensation, benefits and collaborative team culture. No micro management and flexible schedule. This position will be responsible to develop, estimate, sell HVAC Projects... 

Agency on Aging of South Central CT

Housing Coordinator Job at Agency on Aging of South Central CT

Summary: As a member of the MFP Team for the South Central Connecticut Area, the housing coordinator will provide housing coordination services to identified Money Follows the Person clients. Essential duties and responsibilities include the following. Other duties...

Adams Group

Microvellum Engineer Job at Adams Group

 ...Microvellum Engineer Position Summary: The Microvellum Engineer will provide accurate and detailed programs, shop drawings, and submittals utilizing Microvellum, in addition to providing support to the Production and Project Management team across multiple projects... 

Ferrellgas

Truck Driver Seasonal Job at Ferrellgas

 ...dedicated superior service starts with supported employees. Ferrellgas is searching for a customer-focused Seasonal Propane Truck Driver to join our team! Ferrellgas Truck Drivers are critical to our success as they are the face of our company in their daily interactions...