Job Description

Job Title: Dispensary Manager

Employment Type: Direct Hire

Location: Morris, Illinois

Company Overview:

We are a leading provider of high-quality cannabis products, dedicated to offering dispensaries safe, effective, and reliable options. Our commitment lies in delivering exceptional customer service and fostering a positive work environment for our employees. As we prepare to open a new store in March, we are seeking a motivated and experienced Dispensary Manager to join our team. We are seeking candidates with dispensary management experience.

Position Overview:

The Dispensary Manager will oversee the daily operations of our dispensary, ensuring compliance with state regulations, managing staff, and providing excellent customer service. The ideal candidate will have a strong background in retail management, exceptional leadership skills, and a passion for the cannabis industry. Experience with store openings and rollouts is highly desirable.

Key Responsibilities:

• Operational Management: Oversee all aspects of dispensary operations, including staffing, training, inventory management, and customer service.
• Regulatory Compliance: Ensure adherence to all local, state, and federal regulations related to cannabis sales and operations.
• Policy Development: Develop and implement operational policies and procedures to enhance efficiency and customer satisfaction.
• Staff Management: Recruit, train, and supervise dispensary staff, fostering a positive work environment and promoting professional development.
• Inventory Oversight: Manage inventory, including ordering, receiving, and tracking products to maintain optimal stock levels.
• Sales Strategy: Monitor sales performance and develop strategies to meet or exceed sales goals.
• Customer Relations: Handle customer inquiries, complaints, and feedback to ensure a high level of customer satisfaction.
• Marketing Collaboration: Work with marketing teams to develop promotional strategies and community outreach programs.
• Reporting: Maintain accurate records and reports related to sales, inventory, compliance, and employee performance.
• Industry Awareness: Stay informed about industry trends, new products, and best practices to enhance the dispensary's offerings.

Qualifications:

• Education: Bachelor’s degree in business administration, management, or a related field preferred.
• Experience: Minimum of 2 years in retail management, preferably within the cannabis industry.
• Knowledge: Strong understanding of cannabis products, strains, and consumption methods.
• Skills:
• Excellent leadership and team management abilities.
• Exceptional customer service and strong communication skills.
• Proficient in inventory management systems and point-of-sale software.
• Ability to work flexible hours, including evenings and weekends.
• Compliance: Thorough understanding of local and state cannabis regulations and compliance requirements.

Skills and Attributes:

• Strong organizational and multitasking abilities.
• Analytical mindset with effective problem-solving skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and other relevant software.

Compensation and Benefits:

• Salary: $65,000 - $75,000 annually
• Benefits: Comprehensive full benefits package
• Bonuses: Performance-based incentives

Additional Information:

• This is a new store opening, with operations expected to commence in March.
• Experience with store openings and rollouts is a plus.
• Previous experience in the cannabis industry is highly desirable.

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